Contact Information
  • Email: [javascript protected email address]
  • Mid-Atlantic Service Center: (301) 519-2191
  • California Service Center: (707) 746-7600

What We Do

24-Hour Emergency Service Available On Your Laboratory Equipment

We are available around the clock to assist you with your equipment emergencies.  We are able to dispatch an experienced and fully-trained service engineer to meet all of your requests for service effectively and in a timely manner. 

 

GMP/GLP Preventive Maintenance Services

Investing in the maintenance of your laboratory equipment will extend the life of the unit and reduce avoidable system failures.

Well maintained equipment will run more efficiently, therefore decreasing utility consumption while prolonging the life of the unit. Without regular maintenance the unit’s condenser will collect dust and debris. A dirty or blocked condenser prevents heat removal causing the compressor to run longer and harder contributing to premature compressor failures.

During the course of working in laboratory freezers ice will form around the doors and seals of the units. If left unattended the formation of ice prohibits the proper sealing of the door, thus allowing warm air into the unit. This will affect the temperature uniformity within the unit and increase the compressor on cycle. If a compressor runs longer without cycling off it will work harder and longer contributing to compressor failures.

A Preventive Maintenance Program will provide inspections at regular intervals throughout the year to actively address these concerns. At each inspection the air filter will be cleaned, the voltage checked, ice removed from the gasket and doors, and the display temperature will be calibrated, among other items. Finally, a PM document and Inspection Report will be provided for your maintenance records.

Our Preventive Maintenance Programs includes:

Clean Air FilterClean Air Filter
Check The VoltageCheck The Voltage
Remove Ice from Gasket and DoorsRemove Ice from Gasket and Doors
Verify and Calibrate TemperatureVerify and Calibrate Temperature

 

Calibration Services

DLR service engineers are able to offer calibration services for your laboratory equipment.  We are able to perform calibration services on temperature, RH, CO2, O2, RPM, and Vacuum.  Our instrumentation is annually calibrated to NIST standards by an accredited laboratory.

 

Equipment Rental Program

To help you adjust to the changing requirements in your laboratory we are able to provide rental units for your short or long-term needs.  For care-free service, consider that all units under our rental program include full service coverage for maintenance and repairs.  Please contact our office for a price quotation and to check availability of the size, voltage and temperature of the unit you require.

 

Inside Delivery Services and Equipment Installation Services

To help ease your new equipment receiving troubles you may choose to have your new equipment shipped directly to us! We are available to receive, inspect for damage and test run your unit. Our staff will contact you to schedule the date and time to deliver the unit directly into your laboratory, install and verify all of the settings for your convenience.

 

Custom Walk-In Installations

Contact DLR for assistance with design and installation of custom walk-in units.  We will be happy to help you best utilize your space and meet your specifications of temperature, humidity, and storage requirements.

 

Installation Qualification Services

Allow us to perform an IQ on your new or recently repaired equipment prior to service. This step will ensure that you have confirmed the proper set up of the entire unit, as well as documented all of this information for auditing purposes.

 

Relocation Services

Diversified Laboratory Repair is available to assist you in the local relocation of your equipment and materials. The temperature will be maintained and monitored throughout the relocation and documented to ensure the integrity of the samples. Whether it is one unit or an entire laboratory; contact our office for more information and a personalized quotation.

 

Technical Assistance

Our experienced staff is always willing and able to assist you with questions regarding your equipment operation and application. Please do not hesitate to contact our office for assistance.

 

Training

Let us share our knowledge with you! Our factory trained service engineers are available to perform new equipment training sessions at your facility. Please contact our office for more information and a personalized quotation.

 

Validation Services – Operations Qualification/Temperature Mapping

DLR is able to perform validation services on your laboratory equipment.  Utilizing our instrumentation and existing Standard Operating Procedures (SOP), we can perform temperature mapping, Installation Qualification, Operating Qualification, and Performance Qualification.  Please contact us for more information.