Service Contracts

The best option for cost control and worry-free maintenance of your laboratory equipment is the Gold Star program. This contract includes all parts and labor services 24-hours per day, 365 days a year. Free loaner freezers are available in the event of an equipment failure and during in-shop repairs. Additionally, this contract includes semi-annual preventive maintenance inspections.

A cost-effective option for equipment maintenance and repair services is the Silver Star program.  This contract includes all parts and labor services performed during normal business hours of 8:00 am – 4:30 pm.  Free loaner freezers are available in the event of an equipment failure and during in-shop repairs.  This contract also includes semi-annual preventive maintenance inspections.

The Preventive Maintenance program is a solution for those seeking to prolong the life of their laboratory equipment.  This program includes a thorough inspection of the mechanical operation and a complete calibration, utilizing NIST certified instruments.  All inspection data is documented and provided to the customer for record-keeping.  Inspections may be performed as frequently as desired (2, 4, or 6 times per year).  Advantages of implementing a preventive maintenance program will increase the reliability of the equipment, reduce operating costs, and provide better protection for the integrity of the stored product.