Contact Information
  • Email: [javascript protected email address]
  • Mid-Atlantic Service Center: (301) 519-2191
  • California Service Center: (707) 746-7600

Terms and Conditions

Diversified Laboratory Repair, Inc. Website Terms and Conditions

Diversified Laboratory Repair, Inc. and its subsidiaries (collectively, the “Company”) provide laboratory equipment repair services.  This website (the “Website”) presents information and content that is owned by the Company. When used in these Terms and Conditions (the “Terms and Conditions”), “we”, “our”, “us” and “Company” shall mean the Company. The terms “you” and “your” shall mean you, the User. These Terms and Conditions apply to all transactions between you and the Company as well as your use of the Website, including your use of the “Service Request,” “Contact Us,” and “Employment Application” forms. By using the Website you agree to the Terms and Conditions. If you do not wish to be bound by these Terms and Conditions you should not continue to use the Website.

I.  General Conditions

User’s Responsibility.  The Company assumes the information you give us in the Service Request, Contact Us, and Employment Application forms is accurate; therefore, it is important that you provide accurate and complete information. These forms are provided as a courtesy only and are subject to change and withdrawal by the Company at any time without prior notice to you.


Changes.  The content on the Website and the Terms and Conditions are subject to change at any time without prior notice. Any amended Terms and Conditions will apply to your use of the Website from the date such amended Terms and Conditions are posted. It is the User’s responsibility to review the Terms and Conditions from time to time to be aware of any changes that are made. Your continuing use of the Website constitutes your acceptance of any change or update, all of which shall become effective when posted.


Privacy Policy.  Your use of the Website and the Company’s use of your personally identifiable information, including your email address and other information that you may submit, are subject to the Company’s Privacy Policy , which is incorporated into the Terms and Conditions by reference herein.


Ownership and Use of Content.  All of the information and content on the Website, including but not limited to all text, graphics, software applications, video and audio files, and photos (“Content”) is owned, copyrighted, or licensed by the Company, and is protected by worldwide copyright laws and treaty provisions, unless otherwise indicated. The Company’s logo, all other service marks, and the names of the various products and services described within the Website are service marks of the Company or its affiliates.


Copyright Infringement.  It is Company policy to comply with the Digital Millennium Copyright Act, Title 17, United States Code, Section 512, including, without limitation, responding to notices of alleged copyright infringement, and other applicable intellectual property laws. Notifications (individually a “Notification”) of claimed copyright infringement should be sent by either express mail or U.S. mail to our designated agent. Our designated agent contact information is set forth below:

Address of designated agent to which notification should be sent:

McMillan Metro, P.C.
1901 Research Boulevard, Suite 500
Rockville, MD 20850
Attention: A. Howard Metro, Esquire

Pursuant to Title 17, United States Code, Section 512(c)(3), to be effective, the Notification must include the following:

  • A physical or electronic signature of a person authorized to act on behalf of the owner (“Complaining Party”) of an exclusive right that is allegedly infringed;
  • Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works at a single online site are covered by a single Notification, a representative list of such works at that site;
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
  • Information reasonably sufficient to permit us to contact the Complaining Party, such as an address, telephone number, and if available, an electronic mail address at which the Complaining Party may be contacted;
  • A statement that the Complaining Party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  • A statement that the information in the Notification is accurate, and under penalty of perjury, that the Complaining Party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  • Upon receipt of the Notification containing the information as outlined in 1 through 6 above, and pursuant to Title 17, United States Code, Section 512, we will remove or disable access to the material that is alleged to be infringing.


Hyperlinks.  From time to time, as a convenience for you, we may provide links to third-party websites, or permit third parties to link to the Website. Links to or from a third-party site, whether provided by the Company or not, do not imply any affiliation between the Company and the third-party site owner, or an endorsement, approval, or verification by the Company of any content available on such third-party sites. We do not periodically review these third-party sites, and we are not responsible or liable for the accuracy or completeness of the content on any such third-party site. By providing access to other websites, the Company is not recommending the purchase or sale of products or services provided by the sponsoring organization of any linked site. Subject to the terms of applicable service or other agreements, we will remove any link from the Website upon request from the owner of the linked site. When you click on any third party links, you may leave the Website. Any personal information you submit on the resulting website will not be collected or controlled by us, and will be subject to the privacy policy of the resulting website. Please review the privacy policy of the resulting website for more information on their privacy practices.


Security.  While we employ certain Internet security technologies and use other reasonable precautions to protect confidential information, we do not guarantee or warrant that information transmitted through the Internet is secure, or that such transmissions will be free from delay, interruption, interception or error. By agreeing to the Terms and Conditions you agree not to transmit any material that contains “viruses” or any other computer code, software, files or programs that might interrupt, limit or interfere with the functionality of any computer software, hardware, database or file, or equipment that is owned, leased or used by the Company.


Use of Website/Warranty Disclaimer and Limitation of Liability with Website Use.  The Company expressly disclaims all warranties of any kind in regard to your use of the Website, whether express or implied, including but not limited to warranties regarding the operation of the Website, access to the Website (e.g., regarding any interruptions, security, freedom from “viruses” or errors), or accuracy of its Content. The Company shall not be liable to you or any third party for any damages, injury, or loss, including any direct, special, incidental, consequential, or punitive damages, or lost profits, arising out of or in connection with the use and performance of the Website or information on the Website, including but not limited to damages or injury caused by error, omission, interruption, defect, failure of performance, delay in operation or transmission, line failure, computer virus or other harmful component. 


Termination.  We reserve the right at our sole discretion to temporarily suspend, permanently suspend or terminate your use of the Website at any time.


Waiver. Any waiver by the Company of strict compliance with any of these provisions of the Terms and Conditions shall not be deemed a waiver of any other provisions hereof and shall not be deemed a waiver of any of the Company’s rights, privileges, claims, or remedies, nor of the Company’s right to insist on strict compliance thereafter.


Governing Law; Venue.  The Terms and Conditions and all transactions and acknowledgements issued in connection herewith, and the rights and obligations of User and Company thereunder, shall be governed by and construed and interpreted in accordance with the laws of the State of Maryland, without regard to principles of conflicts of law.  USER HEREBY AGREES AND CONSENTS TO THE JURISDICTION OF THE COURTS OF MONTGOMERY COUNTY MARYLAND, OR THE U.S. DISTRICT COURT OF MARYLAND, SOUTHERN DIVISION AS THE PROPER VENUES FOR ANY LITIGATION ARISING OUT OF ANY OF THESE TERMS AND CONDITIONS.


Severability; Course of Conduct. The provisions of the Terms and Conditions are severable and in the event any provision is held to be unenforceable, the remaining provisions will continue in full force and effect. No course of conduct shall alter these Terms and Conditions.