Diversified Laboratory Repair

Service Contracts

Diversified Laboratory Repair® offers a variety of high quality, cost effective service contracts to meet your desired level of coverage. These services are offered to our customers to detect any operational issues and to minimize the down-time of your laboratory equipment. Please contact our Contract Administrator for more information and a quotation designed to meet your individual requirements.

Preventive Maintenance

The Preventive Maintenance program is a solution for those seeking to prolong the life of their laboratory equipment.  This program includes a thorough inspection of the mechanical operation and a complete calibration, utilizing NIST certified instruments.  All inspection data is documented and provided to the customer for record-keeping.  Inspections may be performed as frequently as desired (2, 4, or 6 times per year).  Advantages of implementing a preventive maintenance program will increase the reliability of the equipment, reduce operating costs, and provide better protection for the integrity of the stored product.

PM+

This customizable program offers a thorough inspection of the mechanical operation and a complete calibration, utilizing NIST certified instruments, at pre-determined intervals throughout the year.  All inspection data is documented and provided to the customer for record-keeping.  DLR will customize this contract to include replacement parts, additional labor services, and/or consumable products, per our customer’s unique request.

Silver Star*

A cost-effective option for equipment maintenance and repair services is the Silver Star program.  This contract includes all parts and labor services performed during normal business hours of 8:00 am – 4:30 pm.  Free loaner freezers are available in the event of an equipment failure and during in-shop repairs.  This contract also includes semi-annual preventive maintenance inspections.

Gold Star*
The best option for cost control and worry-free maintenance of your laboratory equipment is the Gold Star program. This contract includes all parts and labor services 24-hours per day, 365 days a year. Free loaner freezers are available in the event of an equipment failure and during in-shop repairs. Additionally, this contract includes semi-annual preventive maintenance inspections.

*Not available on all laboratory equipment.  Please contact our office for more information